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We ship to Spain (Peninsula and Balearic Islands) and Portugal


Free delivery on orders over €90 / Estimated delivery times 2-3 working days.


We also ship to the entire European Union.

Estimated delivery time / 5-7 business days

For other destinations or queries, contact via e-mail to confirm availability at

How can I track my shipment?

As soon as we start preparing your order you will receive a shipping confirmation email with a link to track your order. Please note that it may take a few hours for the tracking information to be uploaded.



If upon receipt of the package it is damaged, defective or the product is incorrect, please contact customer service within 48 hours of receiving the order. Once the returned product is received, we will proceed to make the corresponding change or refund in the same payment method that you used.


We know that sometimes it is difficult to be at home to pick up your order, which is why at DHL Parcel we offer you the largest network of convenience points made up of more than 3,700 ServicePoints on the Peninsula and more than 70,000 throughout Europe. Find the ServicePoint closest to you with the search engineDHL Finder.

Thanks to the extensive network of DHL ServicePoints you will always have one very close where you can collect and/or send your packages comfortably.


Use theDHL Finderto locate on the map the ServicePoint that is most convenient for you or the recipient of your shipment, anywhere in Europe.


DHL ServicePoints are local stores and businesses with which we collaborate to offer you a convenience point less than ten minutes from your home or work. Thanks to its extensive opening hours, you will have great flexibility when picking up or delivering your shipment.

By default, the shipment will be delivered to the ServicePoint closest to the address you provide us during the purchase process. In the event that you prefer an Alternative ServicePoint, please indicate it in the sectiondelivery instructionsduring the purchase process.

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